Handle the overseas order process in its entirety. Responsible for all correspondence between customers and overseas vendors. Works independently to ensure all aspects of an order are executed properly. Address and resolve problems as they arise.

We work in the promotional field, the art team is in charge of carrying out the virtual proof that will be sent to our clients. The artists work on a document where they show a mockup of the customer's art on the chosen promotional so they can have an idea of what their product will look like before approving it. Artist should also vectorize the arts when you don't have the editable file or provide creative designs when the customer requests it.

Utilizing strong data entry skills, enter customer's order information into the database. Verify customer's order is available. Accurately enter shipping information. Meet critical deadlines in a fast paced work environment to ensure orders are completed timely.